Smart-FM

Smart-FM serves as a comprehensive cloud-based solution designed specifically for workspace and facility management across offices and branch networks. Catering to diverse user groups including end users, facility management teams, and vendors, this app facilitates seamless accessibility through rights-based user accounts, with the capability for Single Sign-On integration if necessary.

Workspace and Hotdesk Optimization

One of the key features offered by Smart-FM is workspace management, which includes hotdesking capabilities. This function enables tracking of both permanent and temporary seating, essential for employees working from home. Employees can book hotdesks in real-time, while workspaces can be allocated automatically based on type or department. Interactive dashboards further enhance user experience by providing detailed usage analytics.

Comprehensive Request and Asset Management

Handling maintenance and other requests becomes efficient with Smart-FM's request management tool, which links end users, facility management teams, and vendors. The system supports a configurable workflow for routing requests, cost approvals, closure timeframes, and escalation criteria tied to service-level agreements. Asset management is another crucial component, allowing users to track assets across locations using QR code tagging. This feature also supports alert systems for end-of-warranty and asset lifecycle updates.

Vendor and Lease Management

Smart-FM streamlines vendor management by facilitating maintenance schedule tracking, maintenance report uploads, and lifecycle monitoring of vendor invoices. Additionally, lease management capabilities offer users the ability to oversee property details, owner information, rent calculations, and cost center allocations. By maintaining a regular audit with branch checklists, users can assess the overall health and performance across all locations effectively with Smart-FM.